Privacy Policy

Fresh Mantel ("we", "us", or "our") operates the website focusing on strategies to protect savings from inflation and market instability. As a Vancouver-based entity, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level and the Personal Information Protection Act (PIPA) of British Columbia.

This policy describes how we collect, use, and disclose your personal information when you visit our site, use our services, or engage with our financial educational materials. By using our services, you consent to the data practices described in this statement.

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:

• Identifiers: Name, alias, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, and phone number.
• Financial Inquiry Data: Information you provide when seeking advice on inflation impact, high-interest accounts, or government bonds.
• Technical Data: Browser type, device information, operating system, and time zone settings.
• Usage Data: Information on how you use our website, including pages visited and links clicked (e.g., interaction with our Inflation impact 2024 guide).

Under Canadian law, the primary basis for processing is Informed Consent. We process your data for the following purposes:

1. Service Delivery: To provide information on High interest accounts and Government bonds.
2. Communication: To respond to your inquiries regarding the Vancouver market diary.
3. Personalization: To tailor our content to your specific financial protection needs.
4. Compliance: To meet legal and regulatory requirements applicable in British Columbia.

If we intend to use your information for a new purpose, we will document that purpose and obtain your consent again where required by law.

We retain personal information only as long as necessary to fulfill the identified purposes or as required by law. Once the information is no longer required to fulfill the identified purposes or to comply with legal requirements, it will be destroyed, erased, or made anonymous.

Typically, contact information for marketing purposes is kept for 24 months from the last interaction unless you request its deletion sooner.

Fresh Mantel does not sell your personal information. We may share data with:

• Service Providers: Cloud hosting, analytics providers, and email delivery services that support our platform.
• Legal Authorities: When required by law or to protect our rights in the event of a legal dispute.

Cross-Border Transfers: Some of our service providers may be located outside of Canada (e.g., in the USA or EU). In such cases, your personal information may be subject to the laws of those jurisdictions, which may not provide the same level of protection as Canadian law.

Under PIPA and PIPEDA, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccuracies in your data.
• Right to Withdraw Consent: You may withdraw your consent for data processing at any time, subject to legal or contractual restrictions.
• Right to Complain: If you are not satisfied with our response, you have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC) or the Office of the Privacy Commissioner of Canada (OPC).

Our website uses cookies to improve user experience and analyze traffic. For detailed information, please visit our Cookie Policy. You can manage your preferences at any time by clicking the button below.

We employ administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or modification. This includes encryption, firewalls, and secure access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.